Controlling Your Domain

When you have a website, you are required to have a domain that identifies where your website is located on the internet.  Online visitors use this domain, often called a URL, to access your content on the web.  An example of a domain would be http://www.yourcompany.com.  More than ever we are in a position where we need to assist new customers with acquiring their domain from a previous web design company, hosting company or other uncooperative resource.  Internet Marketing companies are plentiful and many of them are not very ethical when dealing with clients.  Furthermore, many companies close their doors and can potentially leave your business defenseless.  These topics of conversation are all preventable, had businesses taken the concern to control their domain themselves.

How do I control my own Domain if I do not have one yet?

  1. Find a domain that is available for registration.  You can start searching by clicking here.  Try unique combinations if your desired domain name is not available, there is always a result that will work.
  2. Select a neutral registrar to register your domain.  This is only your registration, you will need to select a Web Hosting provider.  A preferred neutral source for registration would be Register.com.  Keep your registration information in an extremely safe place.
  3. Find and point to the nameservers for your Web Hosting provider.  They will provide a nameserver for you to direct your registered domain name to.  These nameservers often appear as ns1.hostingname.com, ns2.hostingname.com, etc.  
  4. Stay in control.  You do not need to ever turn over your registration information to anyone, only direct the nameservers to the necessary place.  The domain is the central point of your business presence online and should be guarded at all times.

How do I control my own Domain if I have one already and let someone else register it?

  1. Receive the login credentials to the site where it was registered.  If you are fortunate enough to have this information it is very helpful, if not, try to acquire them.  This will be the keys to your domain control if it is available, if you have it, skip to Step 4.  If you do not know and cannot acquire the credentials, you can run a WHOIS Search to find out where it is registered.  This will give us not only the responsible contact information for your domain's registration (if available) but also details regarding expiration and where it is currently being pointed
  2. Request a domain unlock and request of transfer.  This must be requested from the current contact for the registration of your domain, you most likely will know who this contact is.  Cooperation is absolutely required to accomplish the acquisition of a domain managed by someone else.  In the event that you can only find the company where the registration took place (ie. GoDaddy.com), you can contact them to acquire the domain.  This may be a vigorous process of proving the ownership and identity of your business, going as far as a necessary proof of an original full color tax return form.  If you are unable to acquire your domain or receive a transfer authorization code, you must find a new domain.  Start on Step 1 of the first set of instructions to get started.
  3. Select a neutral registrar to transfer your domain. A preferred neutral source for registration transfer would be Register.com.  You will need a release code provided to the e-mail that was used at the original source of registration.  This would be the cooperating party that is currently in control.  Once you enter this code the domain will move to your account and you will be in control.
  4. Find and point to the nameservers for your Web Hosting provider.  They will provide a nameserver for you to direct your registered domain name to.  These nameservers often appear as ns1.hostingname.com, ns2.hostingname.com, etc.
  5. Stay in control.  You do not need to ever turn over your registration information to anyone, only direct the nameservers to the necessary place.  The domain is the central point of your business presence online and should be guarded at all times.

As an honest and business friendly company, we are here to help.  While we cannot provide any legal advice or log into non-client registrars, we can certainly answer any questions that you may have about a situation, just ask.  Cre8tive Inc. is a trusted advisor and provider of online services, if you would like to move your Web Hosting to us, please click here.

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