Intelligence & Culture
A strict methodology is followed when we are engaging new and old clients alike. There are processes in place to ensure we understand a client, their industry, and their audience. Getting to know a customer provides a set of fundamental resources that remove the need for assumptions and guessing answers to questions. Consequently, researching industries when working with a client can provide valuable insight when developing effective campaigns and strategic investments.
Production & Development
We work through our production with concise plans and wireframes, even when it's a simple design or layout. This provides a client with a high level overview of what content they are delivering to their end users. Assembling prototypes, both in digital and physical forms, allow our team to meet expectations and exceed them based on approvals. Regularly scheduled meetings and with the assistance of the My360 Portal, we are able to manage projects and effectively collaborate with clients and partners.
Deployment & Maintenance
A project manager will always review and sign off on projects as a measure of quality assurance. We offer numerous services that maintain your investments such as support contracts through Cre8tiveAssurance. We support all of the products we offer and even many that we do not offer - all backed by strict SLAs (Service Level Agreements). Our team believes strongly in monitoring and measuring performance of your investments through analytics and other methods of business intelligence.